At what point does a “product” become vaporware?
RAM Mounts announced their car mounting cradle for the Q1 in mid-November. They had splashy graphics on their website but the fine print said it wouldn’t be available until mid-December.
So I waited. It’s tough to order one, every order link takes you to a dealer page. Today I tried to order the full suction cup mount for the Q1. My dealer called RAM and found out that they won’t be available for at least another month, but the Q1 mount is still featured prominently on the Tablet PC Mounts page and the release date still says mid-December. The dealer didn’t want to take the order because he wasn’t convinced it would ship in a month.
I understand this with some products like the U132 EVDO USB adapter. There were lots of pitfalls in making something like that work and they were only a month late. For the RAM mount, they already make all the parts except the Q1 specific cradle. There shouldn’t be any technology issues so is it a supply thing? Given the prominent Made in the USA info on the website, they shouldn’t be waiting for these to ship from Asia.
Yes, I’m whining a little. I’m suffering from over promise under deliver. Perhaps RAM Mounts had been built up a little too much by others. Perhaps it’s post Christmas overload, but at what point do we get to declare a product vaporware? When it’s late without updates? 3 months? Six months? A year?
So RAM, I’m willing to pay full price (about $60) plus shipping for the RAM-B-166-202-SAM1U. I have my credit card in hand and a dealer on the phone. If you can’t make that happen, send me a review unit until the production units are ready so I can say some nice things about you.
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