Grassroots that is. But before we dive into strategy number 1, let’s set-up the context for this new article series. I think The Joker summed it up best in 1989’s Batman: “This town needs and enema!” Translating that over to the UMPC, I would say that the platform’s marketing needs an overhaul. Desperately.
Over the next week or two, we’ll explore some of the things that Microsoft and partners can do to get the UMPC marketing machine back on track. After a stellar viral campaign that brought on an Origami frenzy, thinks have been less than quiet. In fact, I don’t think I’ve seen such a hyped announcement followed by virtually nothing. Complete and utter silence. And worse… but we’ll talk about all of that in good time. For now, onto overhaul strategy #1…
UMPC Marketing Overhaul Strategy #1: Move from a viral marketing mentality to a grassroots marketing paradigm.
I’ll be first to admit that I thought the lead-up to Origami/UMPC was pretty good (though it got away from even Microsoft in those final hours). It got buzz, attention, press and a heck of alot of sites popping up to support and champion it (it had more dedicated URLs to its name than I’ve actually seen pop-up to cover any product, ever). But something happened after the viral campaign. Nothing happened. Microsoft went dark. People were getting their information from FCC filings. And the extent of Microsoft’s marketing efforts was some shaky-cam footage (from a cellphone!) of the UMPC in action during an interview between Otto Burkes and a Washington reporter. Lameness.
Here’s what MS missed. They failed to transition from viral marketing to grassroots marketing (which would then ultimately lead to a bit of mass marketing in due time). MS (and the partners) have a tremendous amount of entusiastic champions in the online community — from PDA-fans to laptop-fans to tablet-fans to fans-of-any-gadget-in-general. Look at the technocrati blog post spikes for UMPC in the week following its launch. That was a wave of grassroots momentum that Microsoft should have ridden. But they chose not to.
Yes, it is easy for me to say that they didn’t take advantage of their opportunity. So, what could they have done. Well, I’m not going to share my full 23-page PowerPoint plan, but here are a few examples of what should have been done in the days and weeks immediately following the announcement:
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